What our customers have to say…

Read what our customers have to say about our locksmithing services and why and they are happy to recommend us to their friends, families and business associates in Doncaster. 

excellent service when my parent was stressed
Fiona Featherstone
Top job! Long day at work, locked myself out, called these guys and within 10 minutes they turn up, 5 minutes later job done! Now enjoying my evening…..no dramas!
Ben Pearson
Stephen was very friendly and did a brilliant job fixing our front door handle. Would definitely recommend!
Sophie Baker
Prompt excellent service from Stephen. Would highly recommend his services!
Dave Waugh
By pure coincidence Stephen was seconds from our home when I phoned today in a panic. I’d had to leave our home unsecured with a broken lock. I phoned him from the car and less than 2mins into the call he announced he was on our driveway! I couldn’t believe it, was like I’d phoned Superman! He promptly fixed the problem & made our home safe again. Thank you so much!read more
Julia Jones
Prompt reliable service from Stephen today, called him out in a panic today and was there when he said he would be and was reasonably priced. Would definitely recommend Stephen
Roz Wilson
Needed emergency help and Steven was brilliant and effective, 10/10 would highly recommend 👌🏼😊
Imogen Horsley
Quick call out, reliable and trust worthy. Highly recommend
Anna-May Smith
Brilliant service. Came out the very next morning. Friendly and trustworthy. Would highly recommend.
Selena Cordova
Very knowledgeably, friendly and did a great job fixing our locks. Would definately use in future and recommend to others
Aimée X B-x
Very efficient quick worker no fuss. Polite guy well priced job very happy customer have no hesitation in recommending him. 5 ⭐
Kirstie Elworthy
Would highly recommend. He fixed my mum’s door that wasn’t shutting properly and didn’t con her into fitting a new lock system. Thank you
Sharon Wainwright
Definitely worthy of a 5* rating. Fixed a door that wouldn't even shut and gave excellent advice on what options we had. Stephen was highly recommended to me and I am more than happy to pass on the high recommendation!
Tracy Cooper
Fantastic service from Stephen, who came out to fix our bathroom window. He also sorted our patio doors. Highly recommended and very reasonably priced⭐⭐⭐⭐⭐
Diane Kelly
Friendly and efficient service. Would highly recommend. Thank you.
Tracie Hillary
Two upstairs windows fitted with new locks yesterday.Smashing job.Highly recommended.Thank you.
Lainey Ackers Atkinson
Came today to put a new lock on my door, very quick and efficient service and very friendly 😊 would definitely use again and would recommend to anybody 5⭐️
Jo Upton
Friendly and efficient and explained the options to me and completed the job quickly. Highly recommended!
Sara Christensen
Super quick service with a smile, upgrading to a safer front door lock on our new build. Would definitely recommend. Thank you 👍
Simon M G Lock
Great service would highly recommend. Arranged to come quickly and sorted our door without any issues. Thank you 👍
Vicky Caunt
Really quick and reliable service - arrived on time and at short notice and got the job done really quickly!
Emma Alcock
Very rude and unhelpful, unable to clarify which part was fitted, very suspicious, will not be using again.
Thomas Hankinson
Fantastic service today! Rang for a price and he came and upgraded all my locks the same day. Very professional, clean, tidy and very reasonably priced. Would highly recommend and will definitely use again!! Thank you X
Sarah Nicholson
Called Friday came out Monday bang on time as stated, knew what had happened to my lock ,so changed it there and then at the quoted price . quality service ,highly recommended.
Stuart Nias
Excellent service, arrived at the time he said, explained everything and charged the price he quoted. Would not hesitate in recommending to family and friends. Thank you for a clean and tidy job.
Lisa Wilkins Coombs
Arrived when he said he would, did what he said he would and charged what he said he would - what more could you ask? Friendly and professional, felt comfortable having him in my home Many thanks 👍
Julie Sheehan Morgan
Called Stephen our a couple of times, very efficient, knows his stuff and very reasonable prices
Mark Christopher
Stephen sorted our dodgy UPVC window frame catches, prompt and reasonably priced
Maggie McAndrews
Lovely bloke, great service, would highly recommend.
Clare Rodgers
Used this company recently to mend a back door. Great fast reliable service. Would highly recommend. Very impressed with work carried out in the time frame
Julie Smith
Excellent service. Needed lock replacing on double glazed outer door. Was here within 20 mins of phone call. Very professional service, reasonable rates and an extremely pleasant chap as well. Would highly recommend
Jackie Holdway
I had an attempted break-in. I contacted Stephen to repair my lock. He answered my call quickly and replaced my lock quickly. Friendly and efficient service. I certainly feel secure in my home again
Helen Corner
Saw Stephen’s van at our next door neighbours, they’d been broken into and had their car stolen. Decided there and then to have our locks replaced. Rang Stephen, he arrived as agreed and did a really professional job, he explained the product he was fitting and he also offered honest advice about others items I asked him about. Very happy with “the job” and will not hesitate to use his services again and will happily recommended him to others. Thanks Stephen.read more
Ken Abbott
As others have already said - excellent service, professional and friendly. Stephen answered my message/query very quickly. Quality products supplied and fitted very efficiently. Stephen was happy to offer the additional advice that I asked for when he visited. I would not hesitate to recommend or use again.read more
Shaun Taylor
Called Stephen out Saturday morning. Excellent response time repaired problem within an hour of call. No hesitation in recommending.
Carl Gebbie
Excellent service! 48hr response time for a routine problem. Arrived when expected. Professional and friendly. Completed a front door and window repair so fast that he did not have time to finish his coffee! Very good value for money. Would not hesitate to recommend or use again.
Simon Langmead
Fast, reliable service. Would definitely recommend.
Amanda Barley
I have used Stephen twice and both times he has offered impartial advice and carried out a fantastic job. I cannot recommend Stephen enough if you need help changing locks or making your house more secure. John
John Lawson

Security advice from your Doncaster locksmith

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About S Fretwell & Sons of Doncaster


We are a family business established in 1980, Stephen is DBS checked and a member of the Association of Accredited Locksmiths. We are a local company based in Doncaster.


Our customer reviews speak for themselves, we are often chosen by South Yorkshire Police, local schools and Doncaster Metropolitan Borough Council to secure their properties.


We were trained by Benny Wells at Safe Ventures, we never stop improving our skills and work with Doncaster home owners and businesses, helping to secure their properties.